Privacy Policy

Savorixula

1. WHO WE ARE

Savorixula (savorixula.com) is operated by Sourced Clothing Ltd, a company registered in England and Wales under company number 16271853. We are the data controller responsible for your personal information.

Sourced Clothing Ltd

78 Neil Armstrong Way, Leigh-on-Sea, England, SS9 5UW

Email: info@savorixula.com

Phone: +447523827921

This policy explains what personal information we collect, how we use it and what rights you have under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. INFORMATION WE COLLECT

2.1 Information you give us

(a) Account and contact details, such as your name, delivery and billing address, email address, phone number and login details.
(b) Order and payment details, such as the items you buy and your billing information. Card payments are handled by our payment providers and we do not store your full card details.
(c) Messages you send us, for example when you email us or contact customer service.
(d) Other information, for example when you fill in a form, take part in a survey or sign up to our newsletter.

2.2 Information we collect automatically

(a) Device and usage information, such as your IP address, browser type, device type, the pages you visit and when you visit them.
(b) Transaction information, such as the date, time and amount of your purchases.
(c) Approximate location, worked out from your IP address or device settings.

2.3 Information from other sources

(a) Service providers who help us run our business, such as payment processing, delivery, website hosting and analytics.
(b) Social media platforms, if you interact with us on those platforms or sign in using a social media account.

3. HOW AND WHY WE USE YOUR INFORMATION

Under UK data protection law we must have a lawful reason for using your personal information. We rely on the following:

(a) Contract: to process your order, take payment, deliver your goods, handle returns and send you updates about your order.
(b) Legitimate interests: to run and improve our website and business, prevent fraud, keep our website secure and understand how customers use our store, as long as this does not override your rights.
(c) Legal obligation: to keep financial and tax records and to comply with other legal requirements.
(d) Consent: to send you marketing emails, show you personalised advertising and use non essential cookies. You can withdraw your consent at any time.

4. WHO WE SHARE YOUR INFORMATION WITH

We only share your information where it is necessary, and never sell it. We may share it with:

(a) Our e-commerce platform and website hosting provider.
(b) Payment providers, to process your payments securely.
(c) Delivery companies, to get your order to you.
(d) Email, marketing and analytics providers, if you have agreed to receive marketing or accepted the relevant cookies.
(e) Professional advisers such as accountants and lawyers.
(f) Authorities such as HMRC or the police where we are required to by law.
(g) A buyer or successor if our business, or part of it, is sold or merged.

All service providers we work with are required to keep your information secure and only use it for the purposes we give them.

5. COOKIES

Our website uses cookies and similar technologies so that it works properly and to help us understand how visitors use it. Non essential cookies, such as those used for analytics and advertising, are only placed with your consent. You can change your cookie settings at any time through our cookie banner or your browser settings.

6. MARKETING

If you have signed up, we may send you emails about new products, offers and news. Every marketing email includes an unsubscribe link, and you can also ask us to stop at any time by emailing info@savorixula.com.

7. INTERNATIONAL TRANSFERS

Some of our service providers may store or process your information outside the UK. Where this happens, we make sure appropriate safeguards are in place, such as UK adequacy regulations or the International Data Transfer Agreement or Addendum approved by the Information Commissioner's Office.

8. HOW LONG WE KEEP YOUR INFORMATION

We keep your personal information only for as long as we need it for the purposes set out in this policy. Order and financial records are kept for six years to meet UK tax and accounting requirements. Marketing data is kept until you unsubscribe or ask us to delete it.

9. HOW WE PROTECT YOUR INFORMATION

We use appropriate technical and organisational measures to protect your personal information from loss, misuse and unauthorised access. However, no system can be guaranteed to be completely secure.

10. YOUR RIGHTS

Under UK data protection law you have the right to:

(a) access the personal information we hold about you;
(b) ask us to correct information that is wrong or incomplete;
(c) ask us to delete your information;
(d) ask us to restrict how we use your information;
(e) object to us using your information, including for direct marketing;
(f) receive your information in a portable format;
(g) withdraw your consent at any time where we rely on consent.

To use any of these rights, email us at info@savorixula.com. We may need to confirm your identity first and will respond within one month.

If you are unhappy with how we have handled your information, you can complain to the Information Commissioner's Office (ICO):

Information Commissioner's Office

Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

Helpline: 0303 123 1113

Website: ico.org.uk

We would appreciate the chance to deal with your concerns first, so please contact us before going to the ICO.

11. THIRD PARTY WEBSITES

Our website may contain links to other websites. We are not responsible for their content or privacy practices, so please read their privacy policies before sharing any information with them.

12. CHILDREN

Our website is not intended for children and we do not knowingly collect personal information from anyone under 13. If we learn that we have collected information from a child under 13 without parental consent, we will delete it as quickly as possible.

13. CHANGES TO THIS POLICY

We may update this privacy policy from time to time. Any changes will be posted on this page.

14. CONTACT US

If you have any questions about this policy or how we use your information, please contact us.

Sourced Clothing Ltd, trading as Savorixula
78 Neil Armstrong Way, Leigh-on-Sea, England, SS9 5UW
Email: info@savorixula.com
Phone: +447523827921