Shipping Policy
SHIPPING POLICY
Savorixula
WHERE WE DELIVER
We currently ship to addresses within the United Kingdom only. We are unable to deliver to addresses outside the UK at this time.
SHIPPING OPTIONS
We offer two delivery options, which you can choose at checkout.
Free Standard Shipping
Cost: Free on all orders
Delivery time: 4 to 5 business days
Insured Express Shipping
Cost: £2.95
Delivery time: 3 to 5 business days
Your parcel is fully insured while in transit, so if anything goes wrong on its way to you, you are covered.
Delivery times are estimates and start once your order has been dispatched. Business days are Monday to Friday and do not include weekends or UK bank holidays. While most orders arrive within these timeframes, delays can occasionally happen during busy periods or because of issues with the courier network.
ORDER PROCESSING
Orders are processed on business days. Orders placed after 12pm, or on weekends and bank holidays, will be processed on the next business day.
TRACKING YOUR ORDER
Once your order has been dispatched, you will receive a shipping confirmation email with a tracking number so you can follow your parcel all the way to your door.
PRICES, DUTIES AND TAXES
All prices on our website are in pounds sterling (GBP) and include VAT where applicable. As we only ship within the UK, there are no customs duties or import charges to pay on delivery.
CHECKING YOUR ADDRESS
Please make sure your delivery address is correct and complete before placing your order. If you notice a mistake, contact us as soon as possible at info@savorixula.com with your order number. We will do our best to update it, but once an order has been dispatched we cannot guarantee that changes can be made.
If a parcel is returned to us because the address was incorrect or incomplete, or because it was not collected, we will contact you to arrange redelivery.
LOST OR DAMAGED PARCELS
If your parcel has not arrived within the expected timeframe, or arrives damaged, please contact us at info@savorixula.com with your order number and, for damaged items, a photo of the parcel and product. We will look into it with the courier and make sure it is put right.
Your rights under the Consumer Rights Act 2015 are not affected by this policy. Goods remain our responsibility until they have been delivered to you.
CONTACT US
If you have any questions about shipping, we are happy to help.
Sourced Clothing Ltd, trading as Savorixula
78 Neil Armstrong Way, Leigh-on-Sea, England, SS9 5UW
Email: info@savorixula.com
Phone: +447523827921